Parking Attendant (UPMC Presbyterian)

UPMC; Pittsburgh (Allegheny County); On-site; USD 17,000 - 22,000; Full time

Job summary

UPMC is seeking individuals to support daily operations of hospital parking services, ensuring a safe, efficient, and welcoming experience for patients and visitors. The role emphasizes safety, professionalism, and exceptional customer service while handling patient and visitor vehicles with care.

Typical shifts run 24 hours a day, 7 days a week, with most employees working Monday through Friday, 6:00 a.m. to 6:00 p.m. Flexibility may be needed for additional hours to meet operational needs.

Qualifications

• Courteous and professional interaction with patients, visitors, and staff.
• Adherence to safety and operational procedures in a fast-paced environment.

Responsibilities

• Greet patients and visitors in a courteous, professional manner at all times.
• Operate the department's radios according to established procedures.
• Operate vehicles in the valet service safely and responsibly.
• Store keys according to departmental procedure.
• Notify the parking supervisor immediately of any vehicle damage.
• Represent the unit with respect, courtesy, enthusiasm, and professionalism.
• Ensure information on tags and log sheets is complete.
• Assist with parking and traffic control as directed by leadership.
• Accept directions from team leaders and supervisors.
• Respond quickly to driveway/garage assignments to transport vehicles.
• Be punctual and in uniform for duty.

Skills

Customer service

Safety awareness

Professionalism

Tools

Two-way radio

Job description

Purpose:

Support the daily operations of the hospital’s parking services while providing a safe, efficient, and welcoming experience for patients and visitors. This role is responsible for the careful operation of patient and visitor vehicles, with a strong emphasis on safety, professionalism, and exceptional customer service.

• Parking operations are staffed 24 hours a day, 7 days a week.
• Approximately 90% of employees work Monday through Friday between 6:00 a.m. and 6:00 p.m.
• Flexibility may be required to support operational needs outside of these hours.

Responsibilities:

• Request approval from the parking supervisor prior to taking any breaks.
• Greet and address all patients and others in a courteous and professional manner at all times.
• Operate the department's radios as per the established procedures.
• Operate all vehicles entrusted to the valet service in a safe and responsible manner.
• Store keys as per departmental procedure.
• Immediately notify the parking supervisor of any damage done to a vehicle.
• Adhere to the philosophy and standards of the business unit to include conveying respect, courtesy, enthusiasm, professionalism, and a positive attitude in work situations with patients, peers, medical staff, and visitors.
• Ensure that all necessary information is completed on the tags and on the log sheet.
• Assist with parking and traffic control in designated valet parking areas as directed by the customer service team leader and/or the parking supervisor.
• Respond to directions from the customer service team leader and/or the parking supervisor.
• Respond to driveway/garage to transport vehicles as quickly as possible.
• Report for duty on time and in uniform.