Patient Experience & Treatment Coordinator
Toombs Orthodontics - Prairie Village
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Benefits offered by this job
Job summary
Toombs Orthodontics in Prairie Village is hiring a rockstar Treatment Coordinator to join our friendly, family‑oriented team. You’ll be the welcoming face for new patients and partner with our doctors to guide them through the orthodontic journey.
The role emphasizes presenting treatment plans with confidence, overcoming objections with empathy, and delivering an exceptional patient experience from first contact through aftercare. We offer quarterly bonuses and generous PTO.
Qualifications
- Excellent communication skills, both in person and on the phone.
- Organized, detail-oriented, and dependable.
- Previous orthodontic or dental experience is a plus (but not required—we will train the right superstar!)
Responsibilities
- Be the first impression and friendly face that welcomes our new patients.
- Work side by side with our doctors to guide patients through the orthodontic journey.
- Present treatment plans with confidence; your job is to help patients say YES!
- Overcome objections with positivity, empathy, and a little charm.
- Deliver an exceptional patient experience from start to finish.
- Follow up with pending patients; no smile left behind!
- Keep everything organized and running smoothly with top-notch communication and follow through
Skills
Tools
Job description
Toombs Orthodontics in Prairie Village is hiring a rockstar Treatment Coordinator to join our friendly, family‑oriented team. You’ll be the welcoming face for new patients and partner with our doctors to guide them through the orthodontic journey.
The role emphasizes presenting treatment plans with confidence, overcoming objections with empathy, and delivering an exceptional patient experience from first contact through aftercare. We offer quarterly bonuses and generous PTO.
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