Patient Experience Transformation Lead

Prime Healthcare; Riverdale (GA); On-site; USD 75,000 - 95,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Paid vacation, sick time, and holidays

Employer 401K options

Tuition reimbursement

Job summary

Prime Healthcare is seeking a Patient Experience Manager to improve patient experience in Riverdale, GA. You will serve as an expert on patient experience improvement, training staff and monitoring outcomes.

The ideal candidate will have a Bachelor's degree in a relevant field and experience in healthcare consulting, with strong communication and project management skills. A comprehensive benefits package is offered.

Qualifications

• Experience consulting or coaching in patient experience in a healthcare setting.
• Excellent time management and self-starter abilities.
• Ability to manage multiple projects and meet deadlines.

Responsibilities

• Act as point of contact for patient experience inquiries.
• Plan and provide training on patient experience improvement.
• Monitor and report on patient experience data.

Skills

Excellent communication and presentation skills

Interpersonal skills

Organizational skills

Project management skills

Knowledge of CAHPS

Computer literacy

Education

Bachelor’s Degree in Business, Healthcare or a related field

Tools

Word

PowerPoint

Excel

Adobe Acrobat

Job description

Prime Healthcare is seeking a Patient Experience Manager to improve patient experience in Riverdale, GA. You will serve as an expert on patient experience improvement, training staff and monitoring outcomes.

The ideal candidate will have a Bachelor's degree in a relevant field and experience in healthcare consulting, with strong communication and project management skills. A comprehensive benefits package is offered.