Patient Experience Leader & Improvement Coach

Southern Regional Medical Center; Riverdale (GA); On-site; USD 75,000 - 90,000; Full time

Benefits offered by this job

Health, dental, and vision insurance options

Paid vacation, sick time and holidays

Employer 401K options

Tuition reimbursement options

Job summary

Southern Regional Medical Center is seeking a full-time Patient Experience Manager in Riverdale, GA. This role involves overseeing patient experience initiatives and requires expertise in evidence-based practices in a healthcare setting.

The ideal candidate must possess strong communication skills, project management abilities, and knowledge of patient experience surveys. The position includes a range of benefits such as health insurance options and tuition reimbursement.

Qualifications

• Experience in consulting best practices for patient experience in healthcare.
• Must have strong communication and presentation skills.
• Ability to manage multiple projects effectively.

Responsibilities

• Act as point of contact for patient experience inquiries.
• Develop tools and procedures for positive patient experiences.
• Prepare and present reports on patient experience goals.

Skills

Consulting best practices in patient experience

Excellent communication skills

Project management

Strong computer literacy

Interpersonal skills

Education

Bachelor's Degree in Business or Healthcare

Tools

Word

PowerPoint

Excel

Adobe Acrobat

Job description

Southern Regional Medical Center is seeking a full-time Patient Experience Manager in Riverdale, GA. This role involves overseeing patient experience initiatives and requires expertise in evidence-based practices in a healthcare setting.

The ideal candidate must possess strong communication skills, project management abilities, and knowledge of patient experience surveys. The position includes a range of benefits such as health insurance options and tuition reimbursement.