Patient Experience Specialist - Supervisor

Ogden Clinic; West Point (UT); On-site; USD 18,752 - 26,708; Full time

Benefits offered by this job

Medical coverage

Dental and Vision plans

Company paid life insurance

Employee Assistance Program

Paid Time Off

401k with profit sharing

Annual Performance Increase Program

Job summary

Ogden Clinic is looking for a Patient Experience Specialist - Supervisor in West Point, UT. In this full-time position, you will supervise and train the reception team, ensuring quality patient interactions while demonstrating professionalism aligned with Ogden Clinic's values. Benefits include medical coverage, paid time off, and a 401k plan with profit sharing. Starting pay is $16.50+ per hour with potential higher based on experience. Apply to enhance patient experience in a supportive environment.

Qualifications

• Experience in training and supervising front office staff.
• Ability to adhere to company mission and values.
• Strong customer service and communication skills.

Responsibilities

• Supervise and train the reception team.
• Ensure quality assurance for patient interactions.
• Demonstrate professionalism in daily tasks.

Skills

Training and quality assurance

Professionalism

Customer service skills

Job description

Patient Experience Specialist - Supervisor

Job Category: Front Office

Requisition Number: PATIE004995

• Posted: April 24, 2026


• Full-Time


• On-site

Locations

Showing 1 location

West Point, 145 S 3000 W, West Point, UT 84015, USA

Under the direct supervision of the Practice Administrator, the Patient Experience Supervisor is responsible for training and quality assurance on their reception team in addition to all Patient Experience Specialist job functions. This position must demonstrate professionalism through adherence to Ogden Clinic mission, vision, and values.

Ogden Clinic provides competitive pay and benefits. Full-Time employees have access to:

• Medical (including a partially company funded HSA option and in-house discount plan)


• Dental, Vision, Disability and other plan coverage options.


• Company paid life insurance for employees and their families.


• Employee Assistance Program that provides free counseling to employees and their families.


• Paid Time Off and Holidays


• 401k with generous profit sharing contributions.


• In nearly all cases, no nights, weekends or holiday shifts.


• Competitive pay starting at $16.50+ hourly with the potential of higher starting pay based on experience.


• Annual Performance/Merit Increase Program that offers up to a 5% pay increase.


• Salary ranges reviewed annually.


• Limited benefits for non-Full-Time employees.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.