Orthopedics Patient Experience Specialist - Full Time

Ogden Clinic; Ogden (UT); On-site; USD 17,047 - 24,280; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Life insurance

Employee assistance

Paid time off

401k match

No nights/weekends

Annual merit raise

Salary reviewed annually

Job summary

Ogden Clinic is seeking a Patient Experience Specialist (Receptionist) in Ogden, UT. This full-time role focuses on greeting patients, collecting co-pays, and ensuring accurate demographics and insurance information, while delivering outstanding customer service to patients and team members.

The position offers competitive pay and benefits, with no nights or weekend shifts in nearly all cases, and a starting wage of $15.00+ per hour, with opportunities for higher starting pay based on experience.

Qualifications

• Experience delivering friendly patient-facing service.
• Ability to verify patient demographics and insurance information.
• Strong communication and teamwork skills.

Responsibilities

• Greet patients and manage check-in/check-out processes.
• Enter and verify patient demographics and insurance details.
• Collect co-pays and balances due from patients.
• Provide exceptional customer service to patients and staff.

Skills

Customer service

Front desk

Reception duties

Professionalism

Job description

Ogden Clinic is seeking a Patient Experience Specialist (Receptionist) in Ogden, UT. This full-time role focuses on greeting patients, collecting co-pays, and ensuring accurate demographics and insurance information, while delivering outstanding customer service to patients and team members.

The position offers competitive pay and benefits, with no nights or weekend shifts in nearly all cases, and a starting wage of $15.00+ per hour, with opportunities for higher starting pay based on experience.