Patient Experience Specialist - Per Diem

Wood County Hospital; Bowling Green (OH); On-site; USD 32,000 - 52,000; Part time

Benefits offered by this job

Health, dental, vision plans

Competitive wages

Employer-matched 403(b)

Disability plans

Vacation time

Job summary

Wood County Hospital in Bowling Green, OH is seeking a Patient Services Specialist for Falcon Health Center on a per diem basis. The role provides administrative support, handles phones, greets patients, schedules appointments, and maintains records in the electronic health record system to ensure timely, compliant care and a positive patient experience.

The ideal candidate has a high school diploma or GED, no experience required, and a commitment to confidentiality and safety.

Qualifications

• High school education or GED required.
• No prior experience required.
• Certifications not required.

Responsibilities

• Answer phones, greet patients/visitors, route inquiries, relay messages.
• Prepare and maintain departmental documents and reports.
• Schedule/registration in EHR to support care and billing.
• Maintain confidentiality of patient and staff information.
• Support safety culture and daily operations.

Skills

Phone communication

Customer service

Scheduling

EHR familiarity

Education

High school diploma or GED

Tools

Electronic Health Records (EHR)

Microsoft Office

Job description

Wood County Hospital in Bowling Green, OH is seeking a Patient Services Specialist for Falcon Health Center on a per diem basis. The role provides administrative support, handles phones, greets patients, schedules appointments, and maintains records in the electronic health record system to ensure timely, compliant care and a positive patient experience.

The ideal candidate has a high school diploma or GED, no experience required, and a commitment to confidentiality and safety.