Patient Experience Front Desk Coordinator

Louisiana ENT Specialists; Opelousas (LA); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Competitive compensation

Excellent benefits

Opportunities for growth and promotion

Job summary

Louisiana ENT Specialists is seeking a friendly Medical Front Desk professional to join our Otolaryngology practice. You will be the first point of contact for patients and visitors, greeting them warmly and ensuring a welcoming experience from check-in to check-out.

You will schedule appointments, manage patient records, and answer phone calls while collaborating with physicians to deliver excellent service and a seamless patient journey.

Qualifications

• High School graduate or equivalent.
• One year of related experience.

Responsibilities

• Greet patients and visitors and make them feel welcome.
• Schedule appointments and manage the appointment calendar.
• Manage patient records and ensure accuracy.
• Answer phone calls and direct inquiries.
• Support seamless check-in to check-out in collaboration with clinicians.

Skills

Customer service

Phone handling

Scheduling

Record keeping

Front desk

Education

High School diploma or equivalent

1 year related experience

Job description

Louisiana ENT Specialists is seeking a friendly Medical Front Desk professional to join our Otolaryngology practice. You will be the first point of contact for patients and visitors, greeting them warmly and ensuring a welcoming experience from check-in to check-out.

You will schedule appointments, manage patient records, and answer phone calls while collaborating with physicians to deliver excellent service and a seamless patient journey.