Patient Experience Specialist – GI Front Desk

Guthrie; City of Binghamton (NY); On-site; USD 24,000 - 33,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive health coverage

Immediate PTO accrual

Retirement plan with employer contrib.

Career development opportunities

Tuition assistance programs

Employee wellness resources

Job summary

Guthrie is seeking a Full-Time Patient Service Specialist for its Gastroenterology team in Binghamton, NY. The role requires excellent customer service skills, as the specialist will support front-office operations, ensuring smooth patient flow and accurate registration.

As part of a dedicated team, you will also handle scheduling, insurance verification, and maintain patient information, all while contributing to a welcoming environment for patients.

Qualifications

• Minimum of 1 year experience in a customer service related field preferred.
• Medical office experience and knowledge of medical terminology preferred.
• Ability to be self-motivated, flexible, punctual, detail-oriented.

Responsibilities

• Greet every patient courteously, professionally, and timely.
• Schedule and maintain patient appointments electronically.
• Register patients and verify insurance information.
• Inform and collect copayments or deposits at registration.

Skills

Customer service

Communication skills

Time management

Computer proficiency

Education

High School diploma/GED

Medical Office Assistant graduation

Job description

Guthrie is seeking a Full-Time Patient Service Specialist for its Gastroenterology team in Binghamton, NY. The role requires excellent customer service skills, as the specialist will support front-office operations, ensuring smooth patient flow and accurate registration.

As part of a dedicated team, you will also handle scheduling, insurance verification, and maintain patient information, all while contributing to a welcoming environment for patients.