Patient Experience Specialist & Front Desk Coordinator

Socket.dev; St. Louis (MO); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance

401K

EAP

PTO

Paid Holidays

Job summary

Sono Bello in St. Louis, MO is seeking a friendly and detail-oriented front desk/administrative assistant to support daily clinic operations. You will greet patients, manage scheduling, handle check-in/out, and maintain the front office with a focus on accuracy and customer service.

The role requires proficiency in MS Office (Excel) and strong communication skills. You will work in a fast-paced aesthetics setting with a supportive team, ensuring a smooth patient experience and accurate records.

Qualifications

• Must be familiar with MS Office, including Excel.
• Ability to speak effectively before groups of customers or employees.
• Ability to add, subtract, multiply and divide.
• Ability to carry out instructions furnished in written, oral, or diagram form.
• Ability to problem solve.

Responsibilities

• Greet all patients and offer beverage.
• Check patients in and ensure schedule reflects appointment status.
• Check patients out and schedule next appointment.
• Maintain accountability for the schedule book.
• Direct visitors to appropriate staff.
• Conduct confirmation calls for appointments.
• Prepare new patient charts.
• Maintain inventory of front office supplies.
• Process payments and print daily close out reports.

Skills

MS Office proficiency

Public speaking

Basic math

Instruction following

Problem solving

Job description

Sono Bello in St. Louis, MO is seeking a friendly and detail-oriented front desk/administrative assistant to support daily clinic operations. You will greet patients, manage scheduling, handle check-in/out, and maintain the front office with a focus on accuracy and customer service.

The role requires proficiency in MS Office (Excel) and strong communication skills. You will work in a fast-paced aesthetics setting with a supportive team, ensuring a smooth patient experience and accurate records.