Patient Experience Specialist

Spine Team Texas; Texas; On-site; USD 32,000 - 46,000; Full time

Job summary

Spine Team Texas is seeking a Patient Service Associate at Rockwall Clinic in Rockwall, TX. You will check in and check out patients, collect demographics, financial and insurance information, and ensure HIPAA compliance while delivering excellent customer service.

Responsibilities include processing charges and payments, assisting patients in the lobby, and supporting the Spine Team Texas mission to provide an unparalleled patient experience while maintaining accurate documentation and teamwork.

Qualifications

• High School diploma or equivalent.
• Excellent written and oral communication skills.
• Strong time management and organizational abilities.
• Proficient in English, written and verbal.
• Accurate data entry and basic arithmetic.

Responsibilities

• Check in and check out patients following HIPAA regulations.
• Provide necessary patient documentation and information accurately.
• Process charges and payments on a daily basis.
• Assist patients in the lobby and ensure excellent customer service.

Skills

Communication skills

Time management

Organizational ability

English proficiency

Numerical accuracy

Teamwork

Education

High school diploma

Job description

Spine Team Texas is seeking a Patient Service Associate at Rockwall Clinic in Rockwall, TX. You will check in and check out patients, collect demographics, financial and insurance information, and ensure HIPAA compliance while delivering excellent customer service.

Responsibilities include processing charges and payments, assisting patients in the lobby, and supporting the Spine Team Texas mission to provide an unparalleled patient experience while maintaining accurate documentation and teamwork.