Patient Experience Specialist

MaineHealth; Rockport (ME); On-site; USD 27,000 - 33,000; Full time

Benefits offered by this job

Sign-on bonus

Job summary

MaineHealth is seeking a Patient Service Specialist (PSR) in Rockport, ME. This role focuses on greeting patients, answering calls, scheduling appointments, and providing general office support to ensure a welcoming patient experience.

The position offers a 35-hour work week with day shifts, a $3,000 sign-on bonus for qualified applicants, and opportunities for career growth within the Ear, Nose & Throat Care Team.

Qualifications

• Education: High school diploma or GED preferred.
• Experience: Previous office experience with medical office experience preferred.
• Additional Skills/Requirements: Proficient computer skills.

Responsibilities

• Greet patients, answer telephones, and schedule appointments with professionalism and empathy.
• Provide administrative and clerical support for the office.
• Maintain accuracy with records and documentation.
• Collaborate with team members to ensure smooth daily operations.

Skills

Customer service

Office administration

Medical office experience

Education

High school diploma or GED

Tools

MS Office

EMR software

Job description

MaineHealth is seeking a Patient Service Specialist (PSR) in Rockport, ME. This role focuses on greeting patients, answering calls, scheduling appointments, and providing general office support to ensure a welcoming patient experience.

The position offers a 35-hour work week with day shifts, a $3,000 sign-on bonus for qualified applicants, and opportunities for career growth within the Ear, Nose & Throat Care Team.