Patient Experience Specialist

Ogden Clinic; Bountiful (UT); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Medical

HSA option

In-house discount plan

Dental

Vision

Disability coverage

Life insurance

Employee Assistance Program

Paid Time Off

Holidays

401k with profit sharing

Job summary

Ogden Clinic is seeking a Patient Experience Specialist (Receptionist) for our Bountiful, UT location. You will greet patients, verify demographics and insurance information, and collect co-pays with a focus on exceptional customer service.

The role offers full-time hours with competitive pay and benefits. Nearly no night or weekend shifts, plus 401k and annual merit increases. Join a team committed to Ogden Clinic’s mission and values.

Qualifications

• Front-desk/customer-service experience preferred.
• Professionalism and courteous communication required.
• Attention to detail with patient demographics and insurance information.

Responsibilities

• Greet patients and verify demographics and insurance details.
• Collect co-payments and balances due while delivering excellent customer service.
• Support practice operations under the supervision of the Practice Administrator.

Job description

Cope Family Medicine
185 S 400 E, Suite 100
Bountiful, UT 84010, USA

Description

Under the direct supervision of the Practice Administrator, the Patient Experience Specialist (Receptionist) is responsible for greeting patients, entering and verifying patient demographics and insurance information, collecting co-payments and balances due, and providing excellent customer service to patients and team members. This position must demonstrate professionalism through adherence to Ogden Clinic’s mission, vision, and values.

Ogden Clinic provides competitive pay and benefits.Full-Time employees have access to:

• Medical (including a partially company funded HSA option and in-house discount plan)
• Dental, Vision, Disability and other plan coverage options.
• Company paid life insurance for employees and their families.
• Employee Assistance Program that provides free counseling to employees and their families.
• Paid Time Off and Holidays
• 401k with generous profit sharing contributions.
• In nearly all cases, no nights, weekends or holiday shifts.
• Competitive pay starting at $15.00+ hourly with the potential of higher starting pay based on experience.
• Annual Performance/Merit Increase Program that offers up to a 5% pay increase.
• Salary ranges reviewed annually.
• Limited benefits for non-Full-Time employees.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.