Patient Experience Specialist - Farmington - Full Time

Ogden Clinic; Oakridge Place (UT); On-site; USD 20,664,000 - 30,307,000; Full time

Benefits offered by this job

Medical benefits

Dental & Vision coverage

401k with contributions

Paid Time Off

Job summary

Ogden Clinic in Farmington, UT seeks a Patient Experience Specialist (Receptionist) for Full-Time placement at 991 W Shepard Ln. You will greet patients, collect co-pays and balances, verify demographics and insurance, and deliver outstanding customer service to patients and team members.

The role emphasizes professionalism, adherence to the clinic's mission and values, with a strong focus on accurate data entry, friendly communication, and seamless front-desk operations in a busy medical office

Qualifications

• Greeting patients and providing friendly, professional service.
• Enter and verify patient demographics and insurance information.
• Collect co-pays and balances due while maintaining accuracy.
• Uphold Ogden Clinic's mission, vision, and values.

Responsibilities

• Greet patients and direct them to appropriate services.
• Manage front desk tasks, including scheduling and check-in/out.
• Verify insurance information and update records as needed.
• Assist team members to ensure a smooth patient experience.

Skills

Customer service

Data entry

Phone etiquette

Job description

Patient Experience Specialist - Farmington - Full Time

Job Category: Front Office

Requisition Number: PATIE005297

• Posted : August 31, 2026
• Full-Time

Locations

Showing 1 location

Farmington
991 W Shepard Ln, Suite 200
Farmington, UT 84025, USA

Description

Under the direct supervision of the Practice Administrator, the Patient Experience Specialist (Receptionist) is responsible for greeting patients, entering and verifying patient demographics and insurance information, collecting co-payments and balances due, and providing excellent customer service to patients and team members. This position must demonstrate professionalism through adherence to Ogden Clinic's mission, vision, and values.

Ogden Clinic provides competitive pay and benefits.Full-Time employees have access to:

• Medical (including a partially company funded HSA option and in-house discount plan)
• Dental, Vision, Disability and other plan coverage options.
• Company paid life insurance for employees and their families.
• Employee Assistance Program that provides free counseling to employees and their families.
• Paid Time Off and Holidays
• 401k with generous profit sharing contributions.
• In nearly all cases, no nights, weekends or holiday shifts.
• Competitive pay starting at $15.00+ hourly with the potential of higher starting pay based on experience.
• Annual Performance/Merit Increase Program that offers up to a 5% pay increase.
• Salary ranges reviewed annually.
• Limited benefits for non-Full-Time employees.

Full job description is available upon request by emailing [e-mail].

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.