Patient Experience & Services Coordinator

NewYork-Presbyterian Hospital; New York (NY); On-site; USD 66,000 - 89,000; Full time

Job summary

NewYork-Presbyterian Hospital in New York, NY is seeking a Client Relations/Patient Services Coordinator. You will act as the initial contact to facilitate appointments with providers and serve as a liaison between patients, families, and hospital staff to ensure clear communications and responsive service.

This high-visibility role demands outstanding interpersonal skills, a Bachelor’s degree and at least five years of experience.

Qualifications

• Bachelor's degree required.
• Five years of previous experience required.
• Excellent communication and interpersonal skills are preferred.

Responsibilities

• Serve as the initial contact at NYP to facilitate appointments with providers and coordinate communications between patients, families and staff.
• Advocate for patients and families to ensure delivery of top-notch care and lead department-based initiatives.
• Investigate patient concerns (including interviews) to recommend solutions and improve service delivery.

Skills

Excellent communication and interc...

Education

Bachelor's Degree

Job description

NewYork-Presbyterian Hospital in New York, NY is seeking a Client Relations/Patient Services Coordinator. You will act as the initial contact to facilitate appointments with providers and serve as a liaison between patients, families, and hospital staff to ensure clear communications and responsive service.

This high-visibility role demands outstanding interpersonal skills, a Bachelor’s degree and at least five years of experience.