Patient Experience & Scheduling Specialist

American Oncology Management Company; Savannah (GA); On-site; USD 33,000 - 55,000; Full time

Job summary

American Oncology Management Company is seeking a Patient Services Specialist to provide high-quality front-end patient support. Candidates will manage patient intake, scheduling, medical records, and financial transactions while ensuring exceptional customer service.

The ideal candidate will have at least one year of healthcare experience along with strong organizational and communication skills. An Associates degree is preferred, and proficiency in Microsoft Office is a plus.

The position is located in Savannah, Georgia, and requires adherence to clinic policies and regulations.

Qualifications

• Minimum of one year experience in a healthcare setting, preferably physician office.
• Demonstrated ability to manage competing priorities.

Responsibilities

• Provide high-quality front-end patient support
• Schedule and manage patient appointments
• Maintain patient charts in the EMR
• Collect and post patient payments accurately
• Comply with regulations related to patient care

Skills

Customer service focus

Strong interpersonal skills

Critical thinking

Proficiency in Microsoft Office

Education

High School Diploma; Associates degree preferred

Job description

American Oncology Management Company is seeking a Patient Services Specialist to provide high-quality front-end patient support. Candidates will manage patient intake, scheduling, medical records, and financial transactions while ensuring exceptional customer service.

The ideal candidate will have at least one year of healthcare experience along with strong organizational and communication skills. An Associates degree is preferred, and proficiency in Microsoft Office is a plus.

The position is located in Savannah, Georgia, and requires adherence to clinic policies and regulations.