Patient Experience & Scheduling Specialist

UPMC; Northern (KY); Hybride; USD 32 000 - 42 000; Plein temps

Résumé du poste

UPMC in Wexford, PA is seeking a Patient Services Representative to be the first point of contact for patients and visitors. You will greet patients, schedule appointments, register patients, verify insurance, and support daily outpatient operations.

The role requires strong customer service, clear communication, and organizational skills. You will assist with cash collection, HIPAA compliance, and help patients navigate the MyUPMC portal, ensuring a smooth and compassionate patient experience.

Qualifications

• Strong customer service, communication, and organizational skills.

Responsabilités

• Greet patients and guide them through check-in or assist at the desk.
• Schedule appointments, register patients, and verify insurance.
• Assist with financial responsibilities, HIPAA compliance, and portal navigation.

Connaissances

Customer service

Communication

Organizational skills

Description du poste

UPMC in Wexford, PA is seeking a Patient Services Representative to be the first point of contact for patients and visitors. You will greet patients, schedule appointments, register patients, verify insurance, and support daily outpatient operations.

The role requires strong customer service, clear communication, and organizational skills. You will assist with cash collection, HIPAA compliance, and help patients navigate the MyUPMC portal, ensuring a smooth and compassionate patient experience.