Patient Experience & Scheduling Specialist

Commonspirit-Health; Longmont (CO); On-site; USD 22,000 - 30,000; Full time

Job summary

Longmont United Hospital is seeking a Patient Service Representative to provide clerical support in a physician clinic. You will handle reception, phones, medical records, charge entry, referrals, and information retrieval while collaborating with the healthcare team and patients to ensure quality care and efficient operations.

The role requires strong organizational and clerical skills, attention to detail in medical record management, and excellent communication to support patient-centered

Qualifications

• High School Diploma or GED required.
• Basic office and computer skills, filing, phone answering, reception.
• Knowledge of medical terminology and medical insurance payers is a plus.

Responsibilities

• Greet patients and assist with needs, reflecting high-quality service.
• Verify and update demographic data in electronic health records; identify barriers to care.
• Gather information for medical records, referrals, billing, and treatment purposes.
• Schedule and confirm patient appointments and adjust as needed.
• Maintain patient charts and process payments at time of service.

Skills

Customer service

Clerical skills

Medical records

Education

High School Diploma or GED

Job description

Longmont United Hospital is seeking a Patient Service Representative to provide clerical support in a physician clinic. You will handle reception, phones, medical records, charge entry, referrals, and information retrieval while collaborating with the healthcare team and patients to ensure quality care and efficient operations.

The role requires strong organizational and clerical skills, attention to detail in medical record management, and excellent communication to support patient-centered