Patient Experience & Scheduling Specialist

OnPoint Medical Group; Littleton (CO); Hybrid; USD 28,000 - 33,000; Full time

Benefits offered by this job

Health insurance

Dental & Vision

Life insurance

Disability coverage

401(k) with match

PTO

Job summary

OnPoint Medical Group seeks a Patient Care Coordinator for Lone Tree Pediatrics in Littleton, CO. This full-time role supports patient registration, scheduling, and communication between patients and providers, delivering friendly, confidential service.

You will verify insurance, assist with billing questions, maintain accurate records, and help coordinate pre-visit planning to remind patients of visits. The ideal candidate has strong front-desk skills and a customer-focused approach.

Qualifications

• High school diploma or equivalent required; associate degree or higher in healthcare administration or related field preferred.
• Proficiency in using computer systems and electronic health record (EHR) software.
• Strong communication skills, both verbal and written, with excellent telephone etiquette.

Responsibilities

• Greet and register patients upon arrival, ensuring accurate collection of personal and insurance information.
• Schedule and confirm patient appointments, coordinating with healthcare providers to optimize daily schedules.
• Answer incoming calls professionally, addressing patient inquiries and directing calls appropriately using proper telephone etiquette.
• Verify medical insurance coverage and assist patients with billing questions and payment processing.
• Maintain organized patient records and ensure compliance with healthcare regulations and privacy standards.
• Consistently and accurately completes pre-visit planning to ensure patients are reminded of visits and insurances are verified.

Skills

Communication skills

Telephone etiquette

Computer proficiency

Education

High school diploma or equivalent

Associate degree preferred

Tools

EHR software

Job description

OnPoint Medical Group seeks a Patient Care Coordinator for Lone Tree Pediatrics in Littleton, CO. This full-time role supports patient registration, scheduling, and communication between patients and providers, delivering friendly, confidential service.

You will verify insurance, assist with billing questions, maintain accurate records, and help coordinate pre-visit planning to remind patients of visits. The ideal candidate has strong front-desk skills and a customer-focused approach.