Personalized Care Medical Assistant - Proactive Patient Care

OnPoint Medical Group; Lone Tree (CO); On-site; USD 29,000 - 37,000; Full time

Benefits offered by this job

Health insurance

Dental and vision coverage

Company-paid life insurance

Disability coverage options

AFLAC plans

FSA options

401(k) with 4% match

Paid time off

Job summary

OnPoint Medical Group is hiring a Medical Assistant for the Lone Tree Personalized Care program in Lone Tree, CO. The role supports a proactive, relationship-centered care model and serves as a primary contact for program members.

You will welcome patients, record medical history, perform vital signs, assist clinicians, and help maintain exam rooms and records. This full-time, on-site position emphasizes patient satisfaction and efficient clinic operations.

Qualifications

• High School Diploma or GED required.
• Graduation from an accredited healthcare program, such as Medical Assistant, CNA, LPN, EMT, or equivalent work experience required.
• Maintain certifications in accordance with state guidelines.
• Nationally recognized Certified Medical Assistant (CMA) strongly preferred.
• At least 1 year Medical Assistant experience in family or internal medicine required.
• Current BLS card required.
• 3 years of experience in family medicine or pediatrics preferred.
• Experience with the Athenahealth practice management system preferred.

Responsibilities

• Welcome patients and complete intake by rooming patients, obtaining medical history, and verifying patient information.
• Document a complete and accurate set of vital signs.
• Update all applicable sections of the electronic medical record accurately and timely, including allergies, medications, vaccines, social history, and quality measures.
• Assist providers during examinations and treatments; perform point-of-care testing appropriate to training, certification, skill level, and state regulations.
• Maintain exam rooms and storage areas by stocking supplies and ensuring rooms are clean, organized, and ready for patient care.
• Clean and disinfect treatment rooms after patient examinations and maintain a safe, secure, and healthy work environment by following standards, procedures, and legal requirements.
• Conduct all interactions in a service-oriented, attentive, cooperative, sensitive, and respectful manner with patients, visitors, colleagues, and vendors.
• Respond promptly and professionally to patient calls, portal messages, emails, text communications, and voicemails throughout the working day.
• Perform pre-visit planning in accordance with standard operating procedure guidelines.
• Help ensure preventive care, chronic disease management, and health maintenance needs are addressed throughout the year, not only during annual appointments.
• Proactively monitor preventive care and quality measures; assist patients with scheduling recommended screenings, immunizations, laboratory testing, and follow-up appointments before they become overdue.
• Conduct proactive outreach after specialist consultations, emergency department visits, hospital admissions, and hospital discharges to support continuity of care, answer questions, obtain records, and coordinate necessary follow-up with the primary care physician.
• Maintain required logs and checks, including refrigerator temperatures, emergency medications, expired medications, oxygen, and other clinic requirements.
• Provide backup front office support as needed, including check-in, check-out, appointment scheduling, and answering phones.
• Follow HIPAA guidelines and protect patient information across all internal and external systems.
• Communicate appropriately with awareness of surroundings, audience, confidentiality, and patient experience.
• Attend required trainings, meetings, and other work-related activities.
• Perform other duties as assigned to support the success of the clinic and Personalized Care Program.

Job description

OnPoint Medical Group is hiring a Medical Assistant for the Lone Tree Personalized Care program in Lone Tree, CO. The role supports a proactive, relationship-centered care model and serves as a primary contact for program members.

You will welcome patients, record medical history, perform vital signs, assist clinicians, and help maintain exam rooms and records. This full-time, on-site position emphasizes patient satisfaction and efficient clinic operations.