Patient Experience & Scheduling Specialist

American Vision Partners; Flagstaff (AZ); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Eye care discounts

401(k)

Paid holidays

Paid time off (PTO)

Sick time

Growth opportunities

Job summary

American Vision Partners is seeking a Patient Service Specialist in Flagstaff, AZ. You will be the first touch for patients, gathering information for visits and delivering an exceptional patient experience.

Responsibilities include greeting patients, checking in/out, scheduling, reviewing paperwork, verifying insurance, and maintaining records. The role requires a high school diploma, keen attention to detail, and strong communication skills.

Qualifications

• High School Diploma or GED required.
• Detail oriented, reliable, and able to multi-task in a fast-paced, high-volume work environment.
• Excellent verbal and written communication skills.
• Medical Front Desk experience preferred.
• Flexible schedule.
• Dedicated to creating a quality patient experience.

Responsibilities

• Greeting patients and visitors warmly in person or by telephone.
• Checking patients in and out.
• Scheduling clinic and surgical appointments to include all pre-operative and post-operative appointments.
• Reviewing all paperwork with patients; consents for procedures.
• Verifying insurance and collecting payments.
• Maintaining patient medical records.

Skills

Communication skills

multitask

Detail oriented

Customer service

Education

High School Diploma or GED

Job description

American Vision Partners is seeking a Patient Service Specialist in Flagstaff, AZ. You will be the first touch for patients, gathering information for visits and delivering an exceptional patient experience.

Responsibilities include greeting patients, checking in/out, scheduling, reviewing paperwork, verifying insurance, and maintaining records. The role requires a high school diploma, keen attention to detail, and strong communication skills.