Patient Experience & Scheduling Specialist

oralsurgerypartners; Arnold (MO); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Health Insurance

HSA eligible plans

Life/AD&D and Long-Term Disability

Voluntary Life and AD&D

Short-Term Disability

Dependent Care FSA

401(k) with employer match

Paid Time Off

Paid holidays

Job summary

Midwest Oral Maxillofacial & Implant Surgery in Arnold, MO seeks a Patient Coordinator to facilitate smooth patient flow and coordinate administrative tasks within the practice. You will greet patients, assist with check-in/out, schedule appointments, and support the clinical team to deliver excellent care.

The role requires strong organizational and communication skills, experience with EHR systems, and a patient-centered approach in a fast-paced dental surgery setting.

Qualifications

• High school diploma or equivalent required.
• Healthcare experience in patient coordination or administrative roles desirable.
• Proficiency with EHR systems and common office software.

Responsibilities

• Greet and assist patients upon arrival and during check-in/out.
• Schedule, confirm, and optimize patient appointments.
• Maintain and update patient records in the EHR system.
• Coordinate referrals, tests, and follow-up appointments.
• Verify insurance information and manage prior authorizations.
• Handle billing, co-pays, and outstanding balances with professionalism.
• Communicate with clinical staff to meet patient needs.
• Ensure HIPAA compliance and patient confidentiality.

Skills

Strong organizational skills

Excellent interpersonal communication

Patient-centered approach

Detail-oriented

Team player

Ability to work under pressure

Education

High school diploma or equivalent

Tools

EHR systems

Office software

Job description

Midwest Oral Maxillofacial & Implant Surgery in Arnold, MO seeks a Patient Coordinator to facilitate smooth patient flow and coordinate administrative tasks within the practice. You will greet patients, assist with check-in/out, schedule appointments, and support the clinical team to deliver excellent care.

The role requires strong organizational and communication skills, experience with EHR systems, and a patient-centered approach in a fast-paced dental surgery setting.