Patient Experience & Scheduling Coordinator

Carolinas Center for Oral & Facial Surgery; West Columbia (TX); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

401k with match

Eight paid holidays

PTO accrual

Job summary

Carolinas Center for Oral & Facial Surgery in West Columbia, SC seeks a Patient Experience Coordinator for full-time clerical work. You will be the main contact for referrals, schedule and coordinate patient visits, verify benefits, and guide patients through the process with exceptional care.

The role requires a high school diploma, comfort with various computer programs, and the ability to learn EMR software quickly.

Qualifications

• High school diploma (or equivalent) with prior medical/dental office experience.
• Proficient with Microsoft Office and able to learn EMR software quickly.
• Ability to input, retrieve, and manage information across multiple computer programs.

Responsibilities

• Exhibits outstanding customer service with the patient as a top priority.
• Answers calls, directs inquiries, or schedules new patient appointments.
• Confirms appointments and provides pre-visit instructions.

Skills

Customer service

Communication

Office adaptability

EMR software familiarity

Education

High school diploma or equivalent

Associates or Bachelor's in healthcare administration

Tools

Microsoft Office

EMR systems

Job description

Carolinas Center for Oral & Facial Surgery in West Columbia, SC seeks a Patient Experience Coordinator for full-time clerical work. You will be the main contact for referrals, schedule and coordinate patient visits, verify benefits, and guide patients through the process with exceptional care.

The role requires a high school diploma, comfort with various computer programs, and the ability to learn EMR software quickly.