Patient Experience & Scheduling Coordinator

Trinity Rehab; Wayne (AL); On-site; USD 19,000 - 25,000; Part time

Job summary

Trinity Rehab is seeking a friendly Patient Care Coordinator to support front desk operations at our outpatient physical therapy clinic. You will welcome patients, schedule appointments, collect co-pays, assist at the check-in kiosk, and perform basic administrative tasks.

The role emphasizes a patient-facing, organized, and dependable individual with basic computer skills. Approximately 30 hours per week, with varied morning, afternoon, and early evening shifts.

Qualifications

• High school diploma or equivalent.
• Friendly, professional, and comfortable interacting with patients.
• Dependable with a consistent work schedule.
• Basic computer and data-entry skills.
• Strong attention to detail and organizational skills.
• Ability to handle payments accurately.
• Willingness to learn scheduling and check-in systems.
• Prior receptionist or customer service experience is helpful but not required.

Responsibilities

• Greet patients and visitors in a friendly and professional manner.
• Check patients in and assist with the clinic’s check-in kiosk.
• Provide assistance to new patients with the check-in process.
• Schedule and confirm patient appointments.
• Collect co-payments and provide receipts as needed.
• Make copies of IDs, insurance cards, and patient paperwork.
• Scan, copy, and organize basic documents.
• Answer or direct occasional basic patient questions.
• Notify team members when a patient needs additional assistance.
• Keep front desk and reception area neat and organized.
• Complete other basic front desk duties as assigned.

Skills

Friendly communication

Patient interaction

Dependable

Attention to detail

Basic computer skills

Data-entry

Payment handling

Willingness to learn systems

Education

High school diploma or equivalent

Job description

Trinity Rehab is seeking a friendly Patient Care Coordinator to support front desk operations at our outpatient physical therapy clinic. You will welcome patients, schedule appointments, collect co-pays, assist at the check-in kiosk, and perform basic administrative tasks.

The role emphasizes a patient-facing, organized, and dependable individual with basic computer skills. Approximately 30 hours per week, with varied morning, afternoon, and early evening shifts.