Patient Experience & Scheduling Coordinator

Oral Surgery Partners; Warrenton, Northern (VA, KY); Hybrid; USD 38,000 - 48,000; Full time

Job summary

Northern Virginia Oral Surgery is seeking a Patient Coordinator to ensure smooth patient flow and coordinate administrative tasks within the practice in Warrenton, VA. This role involves direct patient interaction, appointment scheduling, and collaboration with clinical staff to maintain high quality care and service.

The position requires healthcare setting experience, proficiency with EHR systems, and strong organizational and communication skills to deliver excellent patient experiences in a

Qualifications

• Strong organizational and multitasking abilities required.
• Excellent interpersonal and communication skills for patient-facing work.
• Detail-oriented, thorough, and able to work under pressure in a fast-paced setting.

Responsibilities

• Greet and assist patients on arrival and during check-in/out.
• Schedule and confirm appointments, manage cancellations and rescheduling.
• Verify insurance information and manage prior authorizations.
• Handle billing, collect co-pays and outstanding balances, and prepare forms.
• Serve as liaison between patients, providers, and staff; ensure clear communication of care plans.
• Maintain patient records in the EHR system and coordinate referrals/tests.
• Maintain HIPAA compliance and protect patient confidentiality.

Skills

Organizational skills

Interpersonal/communication

Detail-oriented

Team player

Ability to work under pressure

Education

High school diploma or equivalent

Tools

EHR systems

Job description

Northern Virginia Oral Surgery is seeking a Patient Coordinator to ensure smooth patient flow and coordinate administrative tasks within the practice in Warrenton, VA. This role involves direct patient interaction, appointment scheduling, and collaboration with clinical staff to maintain high quality care and service.

The position requires healthcare setting experience, proficiency with EHR systems, and strong organizational and communication skills to deliver excellent patient experiences in a