Patient Experience & Scheduling Coordinator

CarolinaEast Health System; New Bern (NC); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Robust benefits package for full-time employees

Benefits for part-time employees

Job summary

CarolinaEast Health System in New Bern, NC, is looking for a Patient Service Representative. The role involves greeting and instructing patients, directing them to the appropriate services, answering phones, and scheduling appointments.

Successful candidates should possess a high school diploma or GED, previous customer service experience, and ideally, some knowledge of medical terminology. CarolinaEast is dedicated to providing high-quality care and offers a supportive team environment.

Qualifications

• Previous experience in a healthcare medical clinic setting or customer service.
• Deliver outstanding customer service that upholds CarolinaEast's Standards of Excellence.

Responsibilities

• Greet, instruct, and direct patients.
• Answer phones and schedule appointments.
• Serve as a liaison between patients and medical support staff.

Skills

Customer service

Word processing

Knowledge of medical terminology

Education

High school diploma or GED

Job description

CarolinaEast Health System in New Bern, NC, is looking for a Patient Service Representative. The role involves greeting and instructing patients, directing them to the appropriate services, answering phones, and scheduling appointments.

Successful candidates should possess a high school diploma or GED, previous customer service experience, and ideally, some knowledge of medical terminology. CarolinaEast is dedicated to providing high-quality care and offers a supportive team environment.