Patient Services Specialist — Front Desk & Scheduling

CarolinaEast Health System; Havelock (NC); On-site; USD 30,000 - 40,000; Full time

Job summary

CarolinaEast Health System in Havelock, North Carolina, is seeking a Patient Service Representative to greet and schedule patients while acting as a liaison between patients and medical staff. The role emphasizes excellent customer service and familiarity with medical terminology.

The ideal candidate should possess a high school diploma or GED, alongside experience in healthcare or customer service. Join us at CarolinaEast Health System, a recognized leader in quality care across Coastal Carolina.

Qualifications

• High school diploma or GED. Word Processing and computer experience.
• Previous experience in a healthcare medical clinic setting or customer service.
• Knowledge of medical terminology is preferred.

Responsibilities

• Greet, instruct, direct, answer phones, and schedule patients.
• Serve as a liaison between patient and medical support staff.

Skills

Customer service

Knowledge of medical terminology

Word Processing

Education

High school diploma or GED

Job description

CarolinaEast Health System in Havelock, North Carolina, is seeking a Patient Service Representative to greet and schedule patients while acting as a liaison between patients and medical staff. The role emphasizes excellent customer service and familiarity with medical terminology.

The ideal candidate should possess a high school diploma or GED, alongside experience in healthcare or customer service. Join us at CarolinaEast Health System, a recognized leader in quality care across Coastal Carolina.