Patient Experience & Scheduling Coordinator

Medical University of South Carolina; Mount Pleasant (SC); On-site; USD 21,000 - 30,000; Full time

Job summary

University Medical Associates (UMA) is seeking an Employee in Mount Pleasant, SC, for front-desk patient registration duties at the OBGYN East Cooper Womens Center. You will greet patients, collect demographic and insurance data, schedule visits, and support billing workflows.

The role emphasizes friendly, confidential service, accurate data entry, and collaboration with medical staff to optimize the patient experience and clinic efficiency.

Qualifications

• High school diploma or GED required.
• 1 year of customer service experience.
• Ability to interpret and apply financial procedures and regulations preferred.
• Previous experience with hospital information systems or word processing preferred.

Responsibilities

• Obtain and update demographic and insurance information for all patients.
• Meet standard productivity metrics while performing the pre-registration and registration process.
• Complete all regulatory and compliance related forms for the visit.
• Complete verification and payment workflow, including screening for potential funding sources, and setting patient expectations for reimbursement.
• Demonstrate commitment to positive patient and family experiences and excellence in customer service.

Skills

Customer service

Communication

Data entry

Confidentiality

Education

High school diploma or GED

Tools

Hospital information systems

Job description

University Medical Associates (UMA) is seeking an Employee in Mount Pleasant, SC, for front-desk patient registration duties at the OBGYN East Cooper Womens Center. You will greet patients, collect demographic and insurance data, schedule visits, and support billing workflows.

The role emphasizes friendly, confidential service, accurate data entry, and collaboration with medical staff to optimize the patient experience and clinic efficiency.