Patient Experience & Sales Coordinator

FACE/FIT; Houston (TX); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Employee discounts

Professional development

Positive team environment

Job summary

FACE/FIT is seeking a polished, outgoing individual with a passion for aesthetics and patient experience to join our team in Houston. This role emphasizes sales skills, concierge service, and promoting memberships while ensuring an exceptional guest journey from check-in to checkout.

The ideal candidate will be highly organized, proactive, and capable of handling multiple tasks in a fast-paced setting. Experience in aesthetics or luxury retail is a plus, with opportunities for growth and

Qualifications

• Strong sales, communication, and customer service skills.
• Professional, polished, confident, and personable.
• Highly organized, dependable, and detail-oriented.
• Self-motivated, proactive, and goal-driven.
• Ability to multitask in a fast-paced environment.
• Comfortable promoting services, skincare, and memberships while converting inquiries into appointments.
• Team-oriented with a positive attitude and willingness to assist wherever needed.

Responsibilities

• Deliver an exceptional patient experience from check-in to checkout.
• Manage scheduling, phone calls, and patient inquiries.
• Convert prospective leads into booked appointments.
• Promote treatments, skincare products, and VIP memberships.
• Follow up with patients to encourage retention and rebooking.
• Contribute to individual and team sales goals.
• Assist with social media engagement, content creation, and promotional campaigns.
• Participate in marketing events, open houses, and community outreach.
• Maintain a clean, organized, and welcoming environment.
• Assist providers and team members with administrative and nonclinical operational tasks as needed.
• Perform other reasonable duties as assigned to support daily operations.

Skills

Sales

Communication

Customer service

Organization

Proactivity

Multitasking

Promotions

Aesthetics exp

Job description

We’re looking for a polished, outgoing, and sales-driven individual to join our team!

The ideal candidate is personable, self-motivated, organized, and passionate about aesthetics, skincare, and delivering an exceptional patient experience.

QUALIFICATIONS

• Strong sales, communication, and customer service skills


• Professional, polished, confident, and personable


• Highly organized, dependable, and detail-oriented


• Self-motivated, proactive, and goal-driven


• Ability to multitask in a fast-paced environment


• Comfortable promoting services, skincare, and memberships while converting inquiries into appointments


• Team-oriented with a positive attitude and willingness to assist wherever needed


• Experience in aesthetics, dermatology, plastic surgery, luxury retail, hospitality, or sales preferred

KEY RESPONSIBILITIES

• Deliver an exceptional patient experience from check-in to checkout


• Manage scheduling, phone calls, and patient inquiries


• Convert prospective leads into booked appointments


• Promote treatments, skincare products, and VIP memberships


• Follow up with patients to encourage retention and rebooking


• Contribute to individual and team sales goals


• Assist with social media engagement, content creation, and promotional campaigns


• Participate in marketing events, open houses, and community outreach


• Maintain a clean, organized, and welcoming environment


• Assist providers and team members with administrative and nonclinical operational tasks as needed


• Perform other reasonable duties as assigned to support daily operations

WORK SCHEDULE

• Full-Time | W-2 Employee | 40 Paid Hours/Week


• Monday–Saturday | 9:00 AM–5:00 PM (3PM on Saturday)


• Five workdays per week with rotating Wednesdays and Saturdays off


• Paid lunch break included


• Occasional evening or weekend availability for special events

COMPENSATION & BENEFITS

• Competitive hourly pay based on experience


• Sales commissions and performance-based bonuses


• Complimentary treatments and exclusive employee discounts on services and skincare


• Opportunities for professional development and growth


• Positive, supportive, team-oriented work environment

We’re looking for someone who takes initiative, loves connecting with people, and is excited to grow with our team!