Patient Experience Pro

Just Kids Pediatrics; Oklahoma City (OK); Presencial; USD 21.000 - 26.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

401(k) matching

Dental insurance

Health insurance

Life insurance

Paid time off

Vision insurance

401 (k)

Short term disability

Long term disability

Birthday PTO

Descripción de la vacante

Just Kids Pediatrics is hiring a full-time Receptionist to join our SW 89th Clinic team in Oklahoma City. The position focuses on delivering excellent patient experiences, answering calls, scheduling, and registering patients in our computer system.

Spanish-speaking candidates are a plus. We value compassionate, flexible team members who can work at multiple locations as needed to support pediatric care across the OKC metro.

Formación

• High school diploma or equivalent is required or preferred.
• Spanish language ability is a plus for patient communication.
• Two years of medical office experience is preferred.
• Detail-oriented with strong interpersonal and communication skills.
• Familiarity with basic medical terminology is a plus.
• Ability to register and schedule patients and work across locations.

Responsabilidades

• Obtain demographics, financial information, and enter into the computer system.
• Register patients over the phone and schedule appointments.
• Collect and copy insurance cards and driver’s licenses.
• Answer calls, take messages, and return voicemails.
• Keep the work area clean and organized.
• Perform clerical tasks and process financial transactions.

Conocimientos

Bilingual Spanish

Customer service

Phone etiquette

Multi-tasking

Basic computer skills

Typing 25 wpm

Educación

High school diploma or equivalent

Descripción del empleo

**Join our Just Kids Pediatrics Family**Just Kids Pediatrics is in need of great Patient Experience Professional(Receptionist) to join our team! Just Kids Pediatrics is looking for dynamic, flexible, and experienced individuals to assist us in providing the best pediatric care. Customer Service is our number one priority! We are currently hiring for a full-time PEP Receptionist who is willing to provide compassion to patients and develop the communities we live and operate in. Spanish speaking is a PLUS, being a good human is a MUST!!Minimum two (2) years of medical office experience is Preferred.Receptionist Shift: Monday - Friday 7:45 am - 4:45 pmReceptionist Job Type: Full-timeReceptionist Salary: $15.00 - $19.00 per hourReceptionist Benefits:401(k) matchingDental insuranceHealth insuranceLife insurancePaid time offVision insurance401 (k)Short term disabilityLong term disabilityBirthday PTOWe have 12 office locations across the OKC metro area. This opening is for our SW 89th Clinic. Hours are subject to change based off practice needs.Receptionist Job Summary: Answering incoming phone calls and routing to appropriate locations. Scheduling appointments. Registering patients into the computer system. Running patient insurance benefits and eligibility. Confirming appointments. Creating a positive experience through our core values with internal and external customers.Receptionist Responsibilities:Obtain demographics, financial information, and enter into the computer system.Register patients over the phone and schedule appointments.Collect and make copies of all insurance cards and driver's licenses.Answer telephone, take messages and return voicemails.Keep work area clean and organized.Perform clerical tasks as required.Accurately process financial transactions.Excellent customer service skillsSupport a team-based environment by remaining flexible with scheduling and location assignments, including floating to other clinics when needed to maintain quality patient careHealthcare setting:ClinicOutpatientUrgent care centerMedical specialties:PediatricsPrimary CareUrgent CareSpanish (Preferred)Receptionist Job Qualifications:High school diploma or equivalent.Bilingual (Spanish) PLUS!Minimum of 2 year experience registering and scheduling patients is preferredDetail-oriented with excellent interpersonal communications skills.Familiarity with basic medical terminology is a plus.Ability to work independently and multi-task.Basic computer skills. Types 25 words per minute with 96% accuracy.Excellent phone etiquette and communication skills.Flexibility to work other locations and schedules when needed.