Patient Experience Medical Office Specialist

Capital Medical Group; Washington (District of Columbia); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Competitive compensation

Medical, dental, vision, prescription"

401(k) with company match and stocka0

SoFi student loan refinancing program

Educational assistance and development

Career advancement across UHS and 300+

Job summary

Capital Medical Group, part of Independence Physician Management (IPM), is seeking a Medical Office Specialist to manage front desk operations, registration, and patient check-in/check-out. You will handle co-pays, scheduling, and billing while ensuring accurate EMR entries and patient records at our DC-area clinics.

Ideal candidates possess medical terminology knowledge, strong organization and communication skills, and the ability to work with flexible schedules and interruptions.

Qualifications

• High School Diploma or equivalent required.
• Completion of an accredited Medical Office Assistant/Specialist program or Medical Assistant program preferred.
• Familiarity with medical terminology required.
• Experience with patient check-in and check-out process (clinic protocol).
• Proficiency in basic computer programs and EMR/billing systems.

Responsibilities

• Fulfills front desk responsibilities including registration, check-in, and handling co-pays.
• Scheduling appointments and billing patients; scanning records into EMR.
• Maintains patient flow and accuracy of appointments and records.
• Verifies insurance and demographics; manages charts for completeness and accuracy.

Skills

Medical office procedures

Cash balancing

Microsoft Office

Communication skills

Organization skills

Interpersonal skills

Education

High School Diploma or equivalent

Accredited Medical Office Assistant/Specialist program

Medical Assistant program (preferred)

Tools

Microsoft Office

Job description

Capital Medical Group, part of Independence Physician Management (IPM), is seeking a Medical Office Specialist to manage front desk operations, registration, and patient check-in/check-out. You will handle co-pays, scheduling, and billing while ensuring accurate EMR entries and patient records at our DC-area clinics.

Ideal candidates possess medical terminology knowledge, strong organization and communication skills, and the ability to work with flexible schedules and interruptions.