Patient Experience & Medical Office Coordinator

Lattimore Physical Therapy; Town of Gates (NY); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

401(k) Matching

Dental Insurance

Health Insurance

Vision Insurance

Paid Time Off

Paid Sick Time

Paid Holidays

Life Insurance and AD&D

Long Term Disability

Clothing Allowance

Employee Assistance Program

Personal Training and Gym Discounts

Financial Wellness Programs

Hotel and Travel Discounts

Job summary

Lattimore Physical Therapy in Town of Gates, NY seeks an experienced full-time Medical Secretary to join our fast-paced private practice. You will be the face of the clinic, organizing patient flow, supporting the physical therapist and leadership, and keeping daily operations running smoothly.

Ideal candidates demonstrate top-notch organizational and communication skills, strong HIPAA knowledge, and a team-oriented attitude.

Qualifications

• Excellent organizational skills with high attention to detail.
• Excellent written and verbal communication skills.
• Excellent social and emotional intelligence.

Responsibilities

• Greet visitors and patients, check-in and check-out, and direct to appropriate personnel.
• Schedule and confirm patient appointments.
• Answer telephones.
• Collect patient information and verify insurance coverage.
• Scan documents.
• Routes faxes and electronic records.
• HIPAA/privacy compliance knowledge.
• No-fault and workers' compensation claim verification and follow ups.
• Complete medical records request.
• Operate office equipment and software (word processing, spreadsheets, etc.).
• Flexible schedule: days and evenings.

Skills

Organizational skills

Communication skills

Emotional intelligence

Job description

Lattimore Physical Therapy in Town of Gates, NY seeks an experienced full-time Medical Secretary to join our fast-paced private practice. You will be the face of the clinic, organizing patient flow, supporting the physical therapist and leadership, and keeping daily operations running smoothly.

Ideal candidates demonstrate top-notch organizational and communication skills, strong HIPAA knowledge, and a team-oriented attitude.