Front Desk & Patient Experience Coordinator

Lattimore Physical Therapy; Town of Seneca Falls (NY); Vor Ort; USD 42.000 - 64.000; Vollzeit

Benefits dieser Stelle

401(k) Matching

Dental Insurance

Health Insurance

Vision Insurance

Paid Time Off

Paid Sick Time

Paid Holidays

Life Insurance and AD&D

Long Term Disability

Clothing Allowance

Employee Assistance Program

Personal Training and Gym Discounts

Financial Wellness Programs

Hotel and Travel Discounts

Zusammenfassung

Lattimore Physical Therapy is seeking an experienced full-time Medical Secretary for our fast-paced private practice. The role focuses on structuring patient flow, streamlining operations, and providing administrative support to the physical therapist and leadership.

The position requires strong organizational and communication skills, a detail-oriented approach, and a team-oriented mindset. Prior front desk experience and familiarity with HIPAA are preferred, with a flexible schedule including

Qualifikationen

• Excellent organizational skills and high attention to detail.
• Excellent written and verbal communication skills.
• Strong social and emotional intelligence.

Aufgaben

• Greet visitors and patients, check-in and check-out, direct to appropriate personnel.
• Schedule and confirm patient appointments.
• Answer telephones and manage calls.
• Collect patient information and verify insurance coverage.
• Scan documents and maintain electronic records.
• Route faxes and electronic records.
• Ensure HIPAA and privacy compliance.
• Verify No-fault and workers' compensation claims and follow ups.
• Complete medical records requests.
• Operate office equipment and use standard software applications.
• Work a flexible schedule including days and evenings.

Kenntnisse

Organizational skills

Communication skills

Emotional intelligence

Jobbeschreibung

Lattimore Physical Therapy is seeking an experienced full-time Medical Secretary for our fast-paced private practice. The role focuses on structuring patient flow, streamlining operations, and providing administrative support to the physical therapist and leadership.

The position requires strong organizational and communication skills, a detail-oriented approach, and a team-oriented mindset. Prior front desk experience and familiarity with HIPAA are preferred, with a flexible schedule including