Patient Experience Lead - Front Desk & Scheduling

Talentify; Suffolk (VA); On-site; USD 35,000 - 40,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Dental insurance

Vision insurance

401(k) with match

Career development

Job summary

Aspen Dental is seeking a Patient Experience Coordinator to join our team and deliver exceptional patient service in a front-office role. You will participate in a four-week training program to learn our standards and procedures and report to the Manager to support scheduling, insurance verification, deposits, and patient interactions.

As a full-time employee, you will benefit from a comprehensive package and opportunities for growth within a collaborative culture that values learning and

Qualifications

• High school diploma or equivalent.
• Strong communication and interpersonal skills with an ethical mindset.
• High regard for time management.

Responsibilities

• Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards.
• Provide patient support by scheduling and confirming patient appointments, organizing charts, verifying insurance and payment collection
• Balance nightly deposits and credit card processing
• Additional tasks as assigned by the Manager

Skills

Strong communication

Interpersonal skills

Time management

Organized

Age 18+

Education

High school diploma or equivalent

Job description

Aspen Dental is seeking a Patient Experience Coordinator to join our team and deliver exceptional patient service in a front-office role. You will participate in a four-week training program to learn our standards and procedures and report to the Manager to support scheduling, insurance verification, deposits, and patient interactions.

As a full-time employee, you will benefit from a comprehensive package and opportunities for growth within a collaborative culture that values learning and