Patient Experience Lead: Front Desk & Scheduling

Aspen Dental; Strongsville (OH); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Dental

Vision

401K match

Job summary

Aspen Dental in Strongsville, OH is seeking a Patient Experience Coordinator to join our front desk team. You will schedule and confirm appointments, organize charts, verify insurance, and help balance daily deposits while providing warm, compassionate patient service.

You’ll participate in a four-week training program to succeed in your role and grow within our world-class dental service organization, with a comprehensive benefits package and supportive culture.

Qualifications

• High school diploma or equivalent.
• Strong communication and interpersonal skills.
• High regard for time management.
• Organized and detail oriented.
• Must be age 18 or older.

Responsibilities

• Schedule and confirm patient appointments.
• Organize charts and verify insurance and payments.
• Balance nightly deposits and processing of cards.
• Provide superior patient service with compassion and care.
• Participate in four-week training program.

Skills

Communication skills

Time management

Organized

Customer service

Education

High school diploma or equivalent

Job description

Aspen Dental in Strongsville, OH is seeking a Patient Experience Coordinator to join our front desk team. You will schedule and confirm appointments, organize charts, verify insurance, and help balance daily deposits while providing warm, compassionate patient service.

You’ll participate in a four-week training program to succeed in your role and grow within our world-class dental service organization, with a comprehensive benefits package and supportive culture.