Patient Experience Lead — Front Desk & Scheduling

Wonsettler Physical Therapy; Scenery Hill (PA); On-site; USD 24,796 - 34,440; Full time

Benefits offered by this job

Positive and encouraging work environment

Opportunity for professional growth

Job summary

A dedicated healthcare provider in Scenery Hill is seeking a Patient Care Coordinator to serve as the first point of contact for patients. In this full-time role, you will create welcoming experiences and manage patient interactions with positivity and professionalism. Your tasks include scheduling appointments, handling payments, and ensuring a clean clinic environment. Ideal candidates are energetic, organized, and excellent communicators. This position offers a competitive hourly rate based on experience, with a supportive team environment.

Qualifications

• Excellent interpersonal skills to create welcoming interactions.
• Experience in customer service preferred.
• Ability to multitask and manage clinic tasks effectively.

Responsibilities

• Deliver exceptional patient care before treatment begins.
• Schedule appointments and manage patient interactions.
• Keep the clinic clean and organized.

Skills

Energetic and friendly

Organizational skills

Strong communication

Detail-oriented

Calm under pressure

Proactive

Job description

A dedicated healthcare provider in Scenery Hill is seeking a Patient Care Coordinator to serve as the first point of contact for patients. In this full-time role, you will create welcoming experiences and manage patient interactions with positivity and professionalism. Your tasks include scheduling appointments, handling payments, and ensuring a clean clinic environment. Ideal candidates are energetic, organized, and excellent communicators. This position offers a competitive hourly rate based on experience, with a supportive team environment.