Patient Experience Front Office Specialist

Eye Care Partners Career Opportunities; Morrow (GA); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Full Benefits Package - Medical,Vision

401k + Employer Matching

Paid Time Off (PTO) and Paid Holidays

Competitive Base Pay

Paid Maternity Leave

Employee Discounts

Job summary

EyeCare Partners is seeking a Front Office Specialist to be the first point of contact, setting the tone for a world class Total Patient Experience. This role handles administrative responsibilities to ensure smooth check-in/out for patients.

Responsibilities include greeting patients, answering phones, verifying insurance, collecting payments, managing patient flow, and supporting HIPAA-compliant office operations.

Qualifications

• 1 year of customer/patient interaction experience.
• Previous medical office experience preferred.
• Background check required by state.
• Proof of identity and right to work in the United States

Responsibilities

• Assist with patient check-in/out and front desk duties.
• Answer phones and provide courteous service.
• Verify insurance authorizations and process reconciliations.
• Manage patient flow and communicate to maximize efficiency.
• Perform daily cash handling and closing procedures.
• Maintain HIPAA compliance and general office duties

Skills

Customer service

Communication

Professionalism

Education

High School Diploma or GED

Tools

Excel

Word

PowerPoint

Outlook

Job description

EyeCare Partners is seeking a Front Office Specialist to be the first point of contact, setting the tone for a world class Total Patient Experience. This role handles administrative responsibilities to ensure smooth check-in/out for patients.

Responsibilities include greeting patients, answering phones, verifying insurance, collecting payments, managing patient flow, and supporting HIPAA-compliant office operations.