Patient Experience Front Desk Specialist

Cornerstone Care; Smith Township (PA); On-site; USD 33,000 - 39,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) / 403(b)

Paid time off

Job summary

Cornerstone Care in Southwestern PA is seeking a Healthcare Receptionist to warmly greet patients and answer phones, directing inquiries to the appropriate staff. You will support scheduling, patient registration, and basic billing tasks to keep daily operations running smoothly.

This role requires clear communication, attention to detail, and the ability to work with a diverse patient population in a nonprofit community health setting.

Qualifications

• Greets patients professionally in person and on the phone.
• Assists patients with billing questions and payment processing.
• Verifies insurance eligibility and benefits.
• Enters treatment charges and schedules appointments.

Responsibilities

• Notifies providers and clinical team of patient arrivals and shares essential details.
• Balances daily payments and prepares deposits.
• Scans and files registration forms and insurance cards.
• Maintains patient accounts with updated personal and demographic data.

Skills

Customer service

Communication

Scheduling

Billing

Insurance verification

Data entry

Phone skills

EHR data entry

Education

High school diploma or equivalent

Tools

Billing software

EHR system

Job description

Cornerstone Care in Southwestern PA is seeking a Healthcare Receptionist to warmly greet patients and answer phones, directing inquiries to the appropriate staff. You will support scheduling, patient registration, and basic billing tasks to keep daily operations running smoothly.

This role requires clear communication, attention to detail, and the ability to work with a diverse patient population in a nonprofit community health setting.