Healthcare Receptionist

Cornerstone Care; Mount Morris, Burgettstown, Greensboro, Waynesburg (PA, Washington County, Greene County, Greene County); On-site; USD 25,000 - 26,000; Full time

Job summary

Cornerstone Care in Waynesburg, PA is seeking a Healthcare Receptionist to join our team. The role is full-time and education required is a High School diploma.

The position pays $18.00-$19.00 per hour and involves patient greetings, scheduling, billing, and insurance verification within our Health Care service area. Cornerstone Care is a non-profit Federally Qualified Health Center serving Southwestern Pennsylvania and parts of Northern West Virginia.

Qualifications

• High school diploma or equivalent required.
• Experience greeting patients and handling inquiries preferred.
• Ability to collect payments and verify insurance and benefits.

Responsibilities

• Greets patients professionally in person and on the phone.
• Answers patient questions or properly refers to appropriate staff.
• Optimizes provider schedules and patient satisfaction with efficient scheduling and follows outlined scheduling protocols.
• Notifies providers and/or clinical team of patient arrivals and effectively communicates essential patient details to clinical team.
• Decreases patient anxieties by effectively explaining wait times and visit expectations.
• Maintains patient accounts by obtaining, recording, and updating personal, demographic, and financial information.
• Collects and processes patient payments for services.
• Assists patients with billing questions, registration forms, sliding fee and other service applications.
• Verifies insurance eligibility and benefits.
• Selects appropriate insurance for visit type.
• Obtains authorization for services, when appropriate.
• Enters treatment charges and encounter adjustments and schedules follow up appointments to finalize visit.
• Retrieves outside records to update patient charts for clinical teams.
• Scans and files registration forms, insurance cards, and various clinical information into patient’s electronic health record.
• Balances daily payments and prepares bank deposits.

Skills

Greet patients

Phone etiquette

Scheduling

Cash handling

EHR navigation

Education

High School

Tools

EHR systems

Job description

Job Details

Job Location: Waynesburg Cornerstone Care Inc - Waynesburg, PA 15370

Position Type: Full Time

Education Level: High School

Salary Range: $18.00 - $19.00

Travel Percentage: Negligible

Job Shift: Any

Job Category: Health Care

Work for an employer who loves you back!

Cornerstone Care has locations throughout Southwestern Pa. and we are seeking a Healthcare Receptionist to join our team.

Make a difference as we seek those who want to assist us in fulfilling our mission: \"To improve the health of our patients and the residents of our community, with special concern for the underserved.\"

Cornerstone Care has a long history of serving patients in our region and with over 28 million dollars in annual revenues. You can join a dynamic team of professionals where your contributions and voice make a difference.

We are the best family care center across Southwestern PA and Northern WV for affordable healthcare.

Communicates effectively with a broad range of patients, community and organizational members.

Some of the key responsibilities are:

• Greets patients professionally and timely both in person and on the phone.


• Answers patient questions or properly refers to appropriate staff.


• Optimizes provider schedules and patient satisfaction with efficient scheduling and follows outlined scheduling protocols.


• Notifies providers and/or clinical team of patient arrivals and effectively communicates essential patient details to clinical team.


• Decreases patient anxieties by effectively explaining wait times and visit expectations.


• Maintains patient accounts by obtaining, recording, and updating personal, demographic, and financial information.


• Collects and processes patient payments for services.


• Assists patients with billing questions, registration forms, sliding fee and other service applications.


• Verifies insurance eligibility and benefits.


• Selects appropriate insurance for visit type.


• Obtains authorization for services, when appropriate.


• Enters treatment charges and encounter adjustments and schedules follow up appointments to finalize visit.


• Retrieves outside records to update patient charts for clinical teams.


• Scans and files registration forms, insurance cards, and various clinical information into patient’s electronic health record.


• Balances daily payments and prepares bank deposits.

Qualifications

Cornerstone Care is a Non-Profit, Federally Qualified Health Center with 14 locations and a mobile unit, serving communities throughout Southwestern Pennsylvania, and Northern West Virginia. Our mission is to improve the health of our patients and all the residents of the communities we serve, with special concern for the medically underserved and low-income populations.

Cornerstone Care offers: Medical insurance, dental and vision coverage, life insurance, long-term disability insurance, 403 B retirement, flexible spending accounts for medical and dependent care, credit union, and a variety of additional voluntary benefits as well as a generous time off package.

Cornerstone Care, Inc is an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, age, national origin or disability, sexual orientation, gender identity and expression.