Patient Experience Front Desk Specialist

Lake Nona Surgery Center; Orlando (FL); On-site; USD 34,000 - 44,000; Full time

Benefits offered by this job

Medical Insurance

401(k) Retirement Plan

Paid Time Off (PTO)

Paid Holidays

Life Insurance

Employee Assistance Program

Professional Development Opportunities

Career Growth Opportunities

Job summary

The Cardiovascular Center of Florida (CVCFL) is seeking a Front Desk Coordinator to join our Orlando, FL team. This role focuses on delivering excellent patient experiences and supporting busy cardiovascular clinic operations.

The ideal candidate has healthcare registration, scheduling, insurance verification, and strong customer service skills. In-person work with a patient-focused environment is required.

Qualifications

• Education requirements: High School Diploma or GED (Associate degree preferred).
• Minimum one year of customer service and medical office/healthcare registration experience.
• Experience with insurance verification and patient scheduling is preferred.

Responsibilities

• Greet and check in patients professionally.
• Verify demographics, insurance, and financial information.
• Schedule and manage patient appointments and referrals.
• Maintain HIPAA-compliant patient confidentiality.
• Support clinic operations and maintain organized records.

Skills

Customer service

Organization

Communication

Multitasking

Confidentiality

Education

High School Diploma or GED

Associate degree preferred

Tools

AthenaOne EMR

Microsoft Office

Job description

The Cardiovascular Center of Florida (CVCFL) is seeking a Front Desk Coordinator to join our Orlando, FL team. This role focuses on delivering excellent patient experiences and supporting busy cardiovascular clinic operations.

The ideal candidate has healthcare registration, scheduling, insurance verification, and strong customer service skills. In-person work with a patient-focused environment is required.