Patient Experience Front Desk Coordinator

Totalrehabgroup; Las Vegas (NV); On-site; USD 22,041 - 28,929; Full time

Job summary

Dilanchian Chiropractic Corporation in Las Vegas seeks a Medical Front Desk Coordinator to be the operational center of the practice. You will greet patients, schedule appointments, answer phones, and coordinate with attorneys, insurers, and referral partners to keep patient records accurate.

This role requires someone who enjoys helping people, stays calm under pressure, and takes pride in maintaining an organized, welcoming environment for patients and staff alike.

Qualifications

• Exceptional patient care begins at the front desk.
• Enjoy helping people and creating a welcoming environment.
• Remain calm under pressure and communicate with confidence.

Responsibilities

• Greet patients with professionalism and warmth.
• Answer incoming calls and respond to questions.
• Schedule, confirm, and manage patient appointments.
• Register new patients and enter demographic, insurance, and accident information.
• Verify insurance benefits and maintain accurate patient records.
• Collect patient payments and maintain proper documentation.
• Coordinate communication with attorneys, insurance adjusters, referral offices, and medical providers.
• Assist with medical records requests and administrative documentation.
• Prepare patient paperwork and ensure required forms are complete.

Skills

Customer service

Calm under pressure

Communication

Organization

Job description

Dilanchian Chiropractic Corporation in Las Vegas seeks a Medical Front Desk Coordinator to be the operational center of the practice. You will greet patients, schedule appointments, answer phones, and coordinate with attorneys, insurers, and referral partners to keep patient records accurate.

This role requires someone who enjoys helping people, stays calm under pressure, and takes pride in maintaining an organized, welcoming environment for patients and staff alike.