Patient Experience Coordinator — Chiropractic Care

Bellevue Chiropractic; Bellevue (WA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Competitive pay

Paid training

Growth opportunities

Positive team culture

Make a difference in patients' lives

Job summary

Bellevue Chiropractic is seeking a Patient Experience Coordinator to join our fast-paced front desk team. You will greet patients, schedule appointments, answer phones, and help with therapies while delivering a five-star patient experience.

If you are organized, calm under pressure, and have exceptional communication and customer service skills, we want you on our team. Experience with ChiroTouch is a major plus.

Qualifications

• Experience in chiropractic/medical/dental/physical therapy office preferred.
• Experience with ChiroTouch software is a major plus.
• Excellent computer and organizational skills.
• Professional appearance and positive attitude.
• Ability to multitask in a fast-paced environment.
• Dependable, punctual, and a true team player.

Responsibilities

• Greet patients with warmth and professionalism.
• Schedule appointments and manage the daily patient flow.
• Answer phones and respond to patient questions.
• Assist patients with therapies and treatments.
• Collect payments and review financial arrangements.
• Maintain accurate patient records.
• Support the doctors and team to provide an outstanding patient experience.

Skills

People skills

Organizational skills

Communication

Customer service

Multitasking

Punctuality

Team player

Tools

ChiroTouch

Job description

Bellevue Chiropractic is seeking a Patient Experience Coordinator to join our fast-paced front desk team. You will greet patients, schedule appointments, answer phones, and help with therapies while delivering a five-star patient experience.

If you are organized, calm under pressure, and have exceptional communication and customer service skills, we want you on our team. Experience with ChiroTouch is a major plus.