Patient Experience Front Desk Coordinator

Laurel Ridge Treatment Center; Hurricane (WV); On-site; USD 19,000 - 22,000; Full time

Benefits offered by this job

Health insurance

Dental & Vision

401K

Paid Time Off

On-Demand Pay

Job summary

Laurel Ridge Treatment Center in Hurricane, WV is seeking a friendly receptionist/clerical associate to support our care teams and patients. You will handle front-desk calls, welcome visitors, manage mail, and keep patient and staff lists up to date, ensuring smooth daily operations.

The role emphasizes clear communication, reliability, and proficiency with Google Workspace tools to access records, schedule, and route inquiries.

Qualifications

• High school diploma or equivalent required.
• Must be able to read, write, speak and understand English.
• Excellent communication and interpersonal skills.
• Proficient with Google Docs, Sheets and Slides.

Responsibilities

• Answer all incoming calls professionally and courteously and redirect them appropriately.
• Warmly welcome, greet and direct patients, visitors, and guests.
• Coordinate outgoing and incoming mail.
• Maintain current lists of patients/residents by name/room number and employees by names/phone extension.
• Order supplies and performs other clerical duties as assigned.

Skills

Excellent communication skills

English proficiency

Education

High school diploma or equivalent

Tools

Google Docs

Google Sheets

Google Slides

Job description

Laurel Ridge Treatment Center in Hurricane, WV is seeking a friendly receptionist/clerical associate to support our care teams and patients. You will handle front-desk calls, welcome visitors, manage mail, and keep patient and staff lists up to date, ensuring smooth daily operations.

The role emphasizes clear communication, reliability, and proficiency with Google Workspace tools to access records, schedule, and route inquiries.