Patient Experience Front Desk Coordinator

Bright Direction Dental LLC.; Clyde (OH); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Paid time off and holiday pay

401(k) retirement savings plan with company match

Job summary

Bright Direction Dental LLC. in Clyde, Ohio, is seeking a Front Desk Patient Relations Coordinator to provide exceptional service in a supportive dental environment. The ideal candidate should have experience in dental customer service, be organized, professional, and patient-focused. Responsibilities include managing patient interactions, scheduling appointments, and coordinating with staff to enhance workflow. The role offers opportunities for growth and requires strong communication skills. Full-time employees are eligible for comprehensive benefits, including medical and retirement plans.

Qualifications

• Previous experience in a dental customer service or administrative role.
• Comfort with digital scheduling systems.
• Ability to work in a fast-paced environment.

Responsibilities

• Greeting patients and creating a warm, professional first impression.
• Checking patients in and out.
• Scheduling, confirming, and adjusting appointments.
• Coordinating with clinical staff to maintain efficient patient flow.

Skills

Strong communication and interpersonal skills

Ability to multitask

Reliability and professionalism

Basic computer skills

Job description

Bright Direction Dental LLC. in Clyde, Ohio, is seeking a Front Desk Patient Relations Coordinator to provide exceptional service in a supportive dental environment. The ideal candidate should have experience in dental customer service, be organized, professional, and patient-focused. Responsibilities include managing patient interactions, scheduling appointments, and coordinating with staff to enhance workflow. The role offers opportunities for growth and requires strong communication skills. Full-time employees are eligible for comprehensive benefits, including medical and retirement plans.