Patient Experience Coordinator — Vision Care

Sight360; Spring Hill (FL); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Medical/Dental/Vision insurance

401(k) matching

Paid time off

Paid holidays

Employee discount

Certification reimbursement

Career growth

Job summary

Sight360 is seeking a Front Office Coordinator to deliver exceptional patient service by managing front desk operations, scheduling visits, verifying insurance, and handling payments in a medical office setting. Occasional travel between clinic locations and overtime may be required based on needs.

The role emphasizes accuracy, confidentiality, and a welcoming, patient-focused environment, with opportunities for growth and professional development within Sight360's vision care teams.

Qualifications

• 2–3 years of clerical/reception experience in a medical office setting.
• EMR experience.
• Ability to type 40 to 50 WPM.
• Must successfully pass a credit check.

Responsibilities

• Schedule visits and greet patients; maintain EMR records and accounts.
• Validate eligibility and initiate prior authorizations; notify staff of arrivals.
• Maintain a clean, organized reception; manage basic supplies.
• Retrieve and file patient records and mail quickly.

Skills

Clerical/reception experience

Communication skills

Detail oriented

Multi-tasking

Patient interaction

Friendly atmosphere

Typing speed

Team collaboration

Tools

EMR system

Outlook

Microsoft Office

Job description

Sight360 is seeking a Front Office Coordinator to deliver exceptional patient service by managing front desk operations, scheduling visits, verifying insurance, and handling payments in a medical office setting. Occasional travel between clinic locations and overtime may be required based on needs.

The role emphasizes accuracy, confidentiality, and a welcoming, patient-focused environment, with opportunities for growth and professional development within Sight360's vision care teams.