Patient Experience Coordinator — Training, Benefits & Flexible Scheduling

WellNow Urgent Care; Ypsilanti (MI); On-site; USD 55,104,000 - 59,512,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Dental insurance

Vision insurance

401(k) with match

Job summary

Aspen Dental is hiring a Patient Experience Coordinator to join our team. This role focuses on front office operations, patient service, scheduling, insurance verification, and contributing to a positive patient experience. You will complete a four-week training program to succeed in the role.

We offer a comprehensive benefits package, ongoing training, and a supportive culture that values collaboration and growth in a dental service organization.

Qualifications

• Strong communication and interpersonal skills are required.
• Excellent time management and organizational abilities are essential.
• Must be 18 years or older and able to work in a fast-paced environment.

Responsibilities

• Provide superior patient service and support at the front desk.
• Schedule and confirm appointments, organize charts, verify insurance and collect payments.
• Balance nightly deposits and process credit card transactions.
• Perform daily front office tasks and duties as assigned by the Manager.

Skills

Communication skills

Interpersonal skills

Time management

Organized and detail oriented

Age 18 or older

Education

High school diploma or equivalent

Job description

Aspen Dental is hiring a Patient Experience Coordinator to join our team. This role focuses on front office operations, patient service, scheduling, insurance verification, and contributing to a positive patient experience. You will complete a four-week training program to succeed in the role.

We offer a comprehensive benefits package, ongoing training, and a supportive culture that values collaboration and growth in a dental service organization.