Patient Experience Coordinator — Part-Time

Esse Health; St. Louis (MO); On-site; USD 21,000 - 26,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability

HSA/FSA

Tuition reimbursement

Wellness program

Work-life balance

Job summary

Esse Health is seeking a part-time Patient Service Representative for our Tesson Ferry Pediatrics office in St. Louis. The role supports patient check-in/out, appointment scheduling, and insurance verification in an outpatient setting.

Ideal candidates have a high school diploma, 1+ year of public-facing experience, knowledge of medical terminology and insurance plans, and solid PC skills. No nights or holidays; Saturdays occasionally; benefits eligibility varies.

Qualifications

• Formal training typically indicated by a high school diploma or equivalent.
• 1+ years of experience working with the public, preferably in healthcare.
• Knowledge of medical terminology.
• Knowledge of health insurance plans (HMO, PPO, etc.).
• Proficient PC/Windows skills.
• Familiarity with medical coding.

Responsibilities

• Perform patient check-in and check-out.
• Schedule patient appointments.
• Collect co-payments and verify insurance.
• Register patients and update demographics.
• Answer the telephone and balance monies at day end.
• May enter physician-related charges into the computer.
• May bill hospital or nursing home charges.

Skills

Customer service

Healthcare setting

Medical terminology

Insurance knowledge

PC proficiency

Medical coding familiarity

Education

High school diploma or equivalent

Job description

Esse Health is seeking a part-time Patient Service Representative for our Tesson Ferry Pediatrics office in St. Louis. The role supports patient check-in/out, appointment scheduling, and insurance verification in an outpatient setting.

Ideal candidates have a high school diploma, 1+ year of public-facing experience, knowledge of medical terminology and insurance plans, and solid PC skills. No nights or holidays; Saturdays occasionally; benefits eligibility varies.