Patient Experience Coordinator - Multi-Location, In-Person

Active PT and Sports; Rochester (MN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive pay

Retirement plan with 3% match after 3 

Medical, Dental, Vision and Life insur

Job summary

ActivePT and Sports in Rochester, MN is seeking a full-time Patient Services Coordinator to deliver excellent patient experiences and support a busy administrative team across up to 16 locations. You will greet patients, answer phones, schedule appointments, process payments, and coordinate data entry while maintaining professional communication and organized workflows.

Training is provided, and the role offers competitive pay, benefits, and opportunities to grow within a reputable therapy

Qualifications

• Team player with a professional demeanor and strong communication skills.
• Excellent time management and ability to multi-task in a busy environment.
• Outstanding customer service orientation and attention to detail.
• Proficient with computer software, including Google Workspace.
• Ability to provide work history and professional references.

Responsibilities

• Welcoming patients and ensuring a positive patient experience.
• Managing practitioner schedules across multiple locations with attention to detail.
• Accepting payments and scheduling appointments.
• Answering phones and handling paperwork and data entry.
• Filing, faxing, scanning, and coordinating with other offices.
• Maintaining a clean and professional office presentation.

Skills

Team player

Highly professional

Accountable

Multi-tasking

Outstanding customer service

Time management

Strong communication

Proficient with Google Sheets/Docs/Dr​

Education

High school diploma or equivalent

Tools

Google Sheets

Google Docs

Google Drive

Job description

ActivePT and Sports in Rochester, MN is seeking a full-time Patient Services Coordinator to deliver excellent patient experiences and support a busy administrative team across up to 16 locations. You will greet patients, answer phones, schedule appointments, process payments, and coordinate data entry while maintaining professional communication and organized workflows.

Training is provided, and the role offers competitive pay, benefits, and opportunities to grow within a reputable therapy