Patient Care Coordinator

Professional Physical Therapy; Glendale (NY); On-site; USD 24,796 - 28,929; Full time

Benefits offered by this job

Monthly performance bonus

Medical, dental, vision insurance

401k

Paid time off (PTO)

Job summary

A leading therapy provider in Glendale, NY is seeking a compassionate Patient Care Coordinator. This role involves greeting patients, scheduling appointments, and ensuring a positive experience through exceptional customer service. Candidates should have a high school diploma and prior experience in customer service or administrative roles. The company offers a competitive pay range and various benefits, including insurance and a performance bonus.

Qualifications

• Prior experience in a customer service or administrative role, preferably in a healthcare setting.
• Strong attention to detail and ability to learn new software systems.

Responsibilities

• Greet patients and provide exceptional customer service.
• Schedule patient appointments and handle registration.
• Discuss insurance benefits and collect patient balances.

Skills

Interpersonal skills

Communication skills

Organizational skills

Multitasking

Education

High school diploma or equivalent

Tools

Software skills

Job description

Professional PT, a leading provider of physical, occupational, and hand therapy in the Northeast, is seeking a dedicated and compassionate individual to join our team as a Patient Care Coordinator. As a Patient Care Coordinator, you will be the first point of contact for our patients and play a vital role in providing exceptional customer service and ensuring a positive patient experience.

Our company is committed to providing high-quality care to our patients and creating a positive and welcoming environment. We value teamwork, respect, and integrity, and are looking for someone who shares these values and is passionate about helping others.

Pay: $18.00 - $21.00 per hour.

Responsibilities

• Greet patients
• Answer phones
• Schedule patient appointments
• Complete new patient registration and data entry
• Discuss insurance benefits, authorization requirements and payment responsibilities
• Collect patient balances (copay/deductible/coinsurance)
• Perform standard day-to-day clinical administrative responsibilities

Requirements

• High school diploma or equivalent
• Prior experience in a customer service or administrative role, preferably in a healthcare setting
• Excellent interpersonal and communication skills
• Strong attention to detail and organizational skills
• Ability to multitask, prioritize tasks, and work in a fast-paced environment
• Proficient in computer skills and ability to learn new software systems

Benefits

• Monthly performance bonus
• Medical, dental, vision insurance
• Life insurance
• 401k
• Employee assistance program
• Employee discounts
• Employee referral program
• Paid time off (PTO)

Employment type: Full-time. Seniority level: Entry level. Job function: Administrative. Industries: IT Services and IT Consulting.

Referrals increase your chances of interviewing at Professional Physical Therapy by 2x.