Patient Experience Coordinator - Medical Front Desk

Advancedderm; Orlando (FL); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Incentive pay up to $2/hr

Career advancement

Paid holidays & PTO

Benefits package

Product discounts

401(k) matching

Job summary

ADCS Clinics LLC is seeking a friendly and detail-oriented Medical Receptionist to join our dermatology practice in Orlando. You will be the first point of contact for patients, greet them professionally, and ensure accurate collection of forms and insurance information.

You will also support front office and Office Manager with scheduling and record-keeping. The role requires strong organizational skills, 40 wpm typing, and proficiency with Word and Excel.

Qualifications

• High School level education.
• Knowledge of medical terminology and medical computer programs.
• Type 40 wpm.
• Proficiency in Word and Excel.
• Excellent organizational and written/verbal communication skills.
• Positive attitude with impeccable customer service.

Responsibilities

• Facilitating the efficient and timely entry of the patient to the office setting.
• Greeting all patients in a professional manner.
• Handing out appropriate literature and forms to be filled out by patient; checking for accuracy and completion.
• Copying insurance ID cards and drivers licenses as well as other general office activities related to medical practice.
• Support the front office business administrators and the Office Manager in various operations areas and tasks.
• Pulling and filing patient records; frequent telephone communication with patients including outreach and scheduling support; new patient chart set-up.

Skills

Medical terminology

Insurance knowledge

Typing speed

MS Word

MS Excel

Communication

Education

High School diploma

Tools

Medical software

Job description

ADCS Clinics LLC is seeking a friendly and detail-oriented Medical Receptionist to join our dermatology practice in Orlando. You will be the first point of contact for patients, greet them professionally, and ensure accurate collection of forms and insurance information.

You will also support front office and Office Manager with scheduling and record-keeping. The role requires strong organizational skills, 40 wpm typing, and proficiency with Word and Excel.